You and your extended family will have access to Health Advocate, a free and confidential benefit. Health Advocate gives you information and personalized assistance to help resolve your most pressing healthcare and insurance-related issues and help you make informed decisions.
Confused by Health Insurance? They cut through the red tape.
- Explain coverage policies
- Get appropriate approvals for covered services
- Identify alternatives for non-covered services
Overwhelmed by Medical Bills? They go to bat for you.
- Uncover errors
- Get estimates; negotiate fees, payment arrangements
- Supply providers with required information to pay a claim
- Get to the bottom of coverage denials
- Advise about appeal rights
As part of your benefit, you have unlimited access to a Personal Health Advocate, typically a nurse, supported by medical directors and benefits and claims specialists. All of them are highly experienced in navigating the healthcare and health insurance systems.
This service is available by calling 1-866-695-8622 or emailing answers@HealthAdvocate.com.